CORPORATIVO VAL&MO, trading as VALERMO Experience, located at Calzada Mariano Escobedo 476, 12th Floor, Anzures, 11590, Mexico City, and websites www.valermogroup.com and www.grupovalermo.com, is responsible for the use and protection of your personal data, and we inform you of the following:
What will we use your personal data for?
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the service requested but help us provide better attention:
- Provide the quotation previously requested by the data subject
- Marketing or advertising
- Commercial prospecting
If you do not wish your personal data to be used for these secondary purposes, you can let us know through the following mechanism:
Send an email to: contacto@valermogroup.com; expressing your desire not to have data collected for the purposes previously stated.
Refusal to use your personal data for these purposes will not be a reason for us to deny you the services and products you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
- Contact information
How can you access, rectify, or cancel your personal data, or object to its use?
You have the right to know what personal data we have about you, what we use it for, and the conditions of its use (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you consider it is not being properly used (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the corresponding request through the following means:
By sending an email to: contacto@valermogroup.com.
Regarding the procedure and requirements for exercising your ARCO rights, we inform you of the following:
- Through what means can the owner and, where applicable, their representative prove their identity and authority?
- By sending an email to: contacto@valermogroup.com
- What information and/or documentation must the request contain?
- Full name of the owner and address or means for receiving notifications.
- Clear and precise description of the personal data with respect to which one of the ARCO rights is being exercised, except in the case of the right of access.
- Description of the ARCO right to be exercised, or what is being requested.
- Documents proving the identity of the owner and, where applicable, the identity and authority of the representative; and
- Any other element or document that facilitates the location of the personal data, if applicable.
- Within how many days will we respond to your request?
- 30 days
- By what means will we communicate the response to your request?
- In what form can the personal data requested be reproduced?
The contact details of the person or department responsible for handling ARCO rights requests are as follows:
- Name of the personal data department: Personal Data Processing Department
- Address: Calzada Mariano Escobedo 476, 12th Floor, Anzures, 11590, Mexico City.
- Email: contacto@valermogroup.com.
- Phone number: +52 55 4938 6854
You can revoke your consent for the use of your personal data
You may revoke the consent you have given us for the processing of your personal data. However, please note that not all cases can be attended to immediately, as legal obligations may require us to continue processing your data. Also, revoking your consent may mean we can no longer provide the service you requested or must terminate our relationship with you. To revoke your consent, submit your request through the following means:
By sending an email to: contacto@valermogroup.com.
Regarding the procedure and requirements for revoking your consent, we inform you of the following:
- Through what means can the owner and, where applicable, their representative prove their identity and authority?
- By sending an email to: contacto@valermogroup.com.
- What information and/or documentation must the request contain?
- Full name of the owner and address or means for receiving notifications.
- Clear and precise description of the personal data with respect to which one of the ARCO rights is being exercised, except in the case of the right of access.
- Description of the ARCO right to be exercised, or what is being requested.
- Documents proving the identity of the owner and, where applicable, the identity and authority of the representative; and
- Any other element or document that facilitates the location of the personal data, if applicable.
- Within how many days will we respond to your request?
- 30 days
- By what means will we communicate the response to your request?
- We will notify you via email with the response to your request
How can you limit the use or disclosure of your personal information?
To limit the use and disclosure of your personal information, you can: Send an email to contacto@valermogroup.com; expressing your request. You may also register with the Public Registry to Avoid Advertising. For more information, visit the PROFECO website.
The use of tracking technologies on our website
We inform you that our website uses cookies, web beacons, and other technologies to monitor your internet behavior and improve your browsing experience. The personal data collected through these technologies will be used for the following purposes: Remarketing via Google Ads, Meta, TikTok, LinkedIn, Chimpmail, or any other mailing platform.
The personal data obtained from these tracking technologies are as follows:
- Region where the user is located
- User’s browser type
- User’s operating system type
- Web pages visited by the user
- Searches performed by the user
- Ads viewed by the user
- Shopping lists and browsing habits on e-commerce sites
How can you learn about changes to this privacy notice?
This privacy notice may undergo modifications or updates due to new legal requirements, our own needs for the products or services we offer, our privacy practices, changes in our business model, or other causes.
We commit to keeping you informed about any changes through notifications on our website.
The procedure for notifying changes or updates to this privacy notice is as follows:
Notification within the website regarding updates to the privacy notice, last updated on November 1, 2025.